Services

Windows XP to Windows 7

Migration Planning, Implementation and Deployment

As the demands of consumers around the world continue to grow, so too should the infrastructure that responds to them. However, the amount of resources required to operate and maintain your own Help Desk often makes it challenging to provide your clients with the response they deserve. With Help Pointe, we build the foundation and the support structure for your company, freeing up your resources while exceeding the expectations of your clients.

Features of Help Pointe include but are not limited to:

Live 24/7/365
Tech Support for Software, and Hardware
Certified Front Line Support Technicians
Reduce Operating Costs
Free Up Your Employees Time
Get Relief from the Drain on Resources, Staff, & Infrastructure
Can Accommodate Multiple Ticket Types

Professional Help Desk Services

With the demands rising and the budgets shrinking for IT departments and managers across the country, businesses servicing their own IT infrastructure is becoming an increasingly difficult battle. With Service Pointe, you can put your trust into our experienced team of engineers to deliver the service and responsiveness you expect for a price that keeps your budget in check.

Features of Service Pointe include but are not limited to:

24/7 Proactive Monitoring
Problem Diagnostics & Resolution
Basic Install & De-Installation Services
Relocation Services
Software Deployment
Device Updates & Patches
Deport Repair Services
Profile Maintenance

Comprehensive Hardware and Software Support for your IT equipment