As a business leader, here is what you need to know

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Work From Home is the new normal. It’s one of the best ways to protect your employees from exposure to Covid-19. So how can you as a business owner transition your workforce into a work from home team that still performs at a high level? We’ve created a step-by-step guide to help you prepare. 

Six Steps to Enable Your Remote Workers:

High Speed Internet

The first thing you need to do as a business owner is to survey your employees to see what kind of broadband they are using at home. To run business voice and video calls, they’re going to need plenty of throughputs. A good standard that should provide enough horsepower is 50 Mb down, 5 Mb upload speed.

Move Your Phone
System To The Cloud

Here are the key features of UCaaS that will enable your work from home employees by leveraging the benefits of unified communications in the Cloud:

– Video Conferencing
– Mobile App
– Collaboration
– CRM Integration

Move Your Desktop
Workspace To The Cloud

With Active Directory, you can ensure certain file-sharing rules within your own Local Area Network. Two promising technologies address these and move them all to the Cloud while maintaining centralized control over access permissions. 

– Worskpace as a Service
– Destop as a Service

Move Contact Center
To The Cloud 

Does your business have a contact center or help desk in-office? Having a Cloud Contact Center solution allows your employees to support your clients while working from home.

Identify & Provide
Necessary Devices

Don’t let Coronavirus hold your company back; make sure that your employees have the technology they need:

– Mobile or soft phone
– Desktop or laptop computer

Remote File Share

When you send your workers home, they must be able to share, collaborate on, and store files to the Cloud. The most popular cloud file storage providers are:

– Microsoft Office 365 (OneDrive)
– Google G-Suite (Google Drive) 
– Box.com